Shipping

PacksBuy.com processes your order within 2 to 4 business days. All packages are packed in a protective carton box instead of an envelope for the best protection. 

With Registered Airmail and EMS SpeedPost, once we have shipped your package, we will send you an e-mail for confirmation which provides a link for tracking orders so that you can check the status of your package.


Bulk Orders
Orders with more than 9 items of the same kind/type will be treated as a bulk order.

For bulk orders, we will process your order within 2 to 4 business days. With Registered Airmail and EMS SpeedPost, once we have shipped your package, we will send you an e-mail for confirmation which provides a link for tracking orders so that you can check the status of your package.

 

Shipping Time

- For Airmail or Registered Airmail, over 98% packages can be arrived in 1 to 2 weeks.

- For EMS SpeedPost, over 98% packages can be arrived in 2 to 5 business days.

 

Note: The exact shipping time cannot be guaranteed as it can be affected by many factors such as postal delay or customs inspection.  If you do not receive your package in 3 weeks, please let us know.

 

Return Policy

Damage during delivery

If the shipment arrives at your door with apparent shipping damage, please refuse the delivery and let us know. If you have already accepted delivery and then found shipping damage, please contact us within 3 days after the item(s) arrived. Do not throw away any packing materials and contact us immediately. The return shipping cost is to be borne by customer. Once we have received the defect item(s) and ascertain that the damage occurred during delivery, we will send you the new item(s) or refund you your money. The shipping cost of redelivery will be borne by us.

 

Factory Defect
PacksBuy.com offers factory warranty. If you have received your products with factory defect, please contact us within 3 days after the item(s) arrived. The product(s) must be in new and unused condition and in its original packaging. The return shipping cost is to be borne by the customer. Once we have received the defective item(s) and ascertain that it is a factory defect, we will send you the new item(s) or refund you your money.  The shipping cost of redelivery will be borne by us.

The above terms are subject to our final decision.


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URL: http://www.packsbuy.com/content/en3/terms-of-use

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